Our Commitment to Living Better Than Ever
Moving to a Leisure Care community has always been about living better than ever. So much has changed over the past few months but our commitment to you, to our families, to our residents, and to our staff remains unwavering.
We are excited to announce that Leisure Care communities have partnered with CVS pharmacies to administer the COVID-19 vaccine on-site in each of our communities for every resident, making the vaccine easy and convenient for those who need it most. Learn More
We have always been and will continue to be, a community deeply committed to doing the right thing. Through the COVID-19 pandemic, we have all experienced and coped with a range of emotions. From the highs of rallying together as a community to take care of each other, to the lows as we witnessed loss and navigated unprecedented change in our lives as a result of this virus, it is a time like no other. Even though life looks different, we are emerging with a stronger team and a stronger culture that empowers us all to live better than ever.
Like many of you, we are learning to expect the unexpected. We remain prepared to navigate these unpredictable waters for the foreseeable future. We have the right people in the right places, an incredibly committed culture, and the determination to be the best throughout this pandemic.
We are ready for you when you need us. We have been ready for nearly 50 years, providing exceptional senior living services across the country and our commitment to living better than ever still stands.
As always, your questions, comments, and suggestions are appreciated and valued.
Please don’t hesitate to call our dedicated COVID-19 phone number at 206-436-7765.
OVERVIEW OF PROTOCOLS
COVID-19 VACCINATIONS: All residents and staff will have the opportunity to receive the COVID-19 vaccine on-site through our partnership with CVS pharmacies.
ENVIRONMENTAL CLEANING & DISINFECTION: Community staff are cleaning and disinfecting the community, with special attention to high-touch surfaces, using electrostatic sprayer and disinfectants identified on the Environmental Protection Agency’s (EPA’s) list of registered products effective against COVID-19 regularly throughout the day and night, as well as when an area has been used for allowable small-group activities.
SCREENING & TESTING: In addition to screening residents and individuals prior to accessing the community, Leisure Care has secured the means to conduct testing of residents and staff through private laboratories. In addition to following each community’s jurisdictional requirements for testing staff and residents, our communities have been conducting enhanced, routine testing of staff to identify positive, asymptomatic individuals who would be restricted from working.
EDUCATION & COVID-19: Using tools provided by the Centers for Disease Control (CDC) and other trusted health organizations, we have focused on the importance of educating each community’s team (residents, family members, staff, and individuals who have access to the community) about the importance of hand hygiene, recognizing symptoms of COVID-19, and other precautions that reduce risk including use of Personal Protective Equipment (PPE) such as masks, cloth face coverings and gloves, and best practices when outside of the community.
VISITATION: In addition to accommodating those individuals who have been deemed “essential” visitors, we look forward to expanding visitation as identified by jurisdictional guidance and as practicable for each community’s operation. A community’s visitation may progress or regress in accordance with local phasing recommendations and requirements. Please contact the community in advance for information about scheduled visitation. Should there be a positive COVID-19 case identified in a community, visitation may regress immediately upon discovery.
PROGRAMMING & DINING: Communal activities and dining remain modified and, like visitation, may resume in accordance with jurisdictional guidance and as practicable for a community’s operation. We will continue to incorporate various engagement technologies and individualized programming and offer in-apartment dining as we phase in small group activities, shared transportation and dining that allows for social distancing, cleaning and disinfection of areas/items between use and observing best PPE and hand hygiene practices.
VULNERABLE POPULATIONS: Residents are encouraged to remain in the community as much as possible. If residents do go out into the larger community, we ask that they wear a mask and continue to utilize all recommended hygiene practices to ensure public safety.
Life at our Communities
Leisure Care communities find creative ways to stay social while social distancing.
Sure, things have changed and while our community events may look different, our team is dedicated to bringing Five-Star Fun every day. We could tell you all about how our team became more creative than ever in engaging residents – but we’d rather show you.
AUGUST 17, 2021 | 4:00 PM PST
Dear Residents, Family Members, and Staff,
This spring, we watched the rate of Covid-19 vaccinations climb while new Covid cases declined. We celebrated, resuming some of the curtailed activities and events while working with state and local regulations to retain the necessary Covid-19 protocols focused on your well-being. However, more recently, we have seen the Delta Variant…Read more
Frequently Asked Questions
Leisure Care has nearly 50 years of experience providing exceptional senior living, that’s why we’ve been at the forefront of responding to this virus. Rest assured that we have clear and well-established protocols that exceed the CDC’s guidelines.
THANK YOU TO OUR EMPLOYEES!
We’ve always known that the staff at Leisure Care communities are incredible. They are hard-working, compassionate, and dedicated to their residents, the families of residents, and to their local communities. As the days and weeks go by, letters that are positive, encouraging, and heartfelt continue to pour in. We are inspired and thankful for your unwavering support as it has provided more fuel and energy to get to the finish line. And, each day, we are closer to getting there, and we will make it!
Thank you for your kindness, dedication, and healing touch. Thank you for always putting our residents first no matter how demanding your day. We thank you for providing an empathetic ear and compassionate hand when life-changing circumstances arise. Thank you for being on the front lines of care. You are without question, essential to us all. You are the Florence Nightingales of this generation!
Thank you for the time, care, attention, communication, professionalism, and heightened precautions you are enacting each day throughout this especially stressful and uncertain time. Deep gratitude and immense appreciation to each of you, now more than ever before.
With the coronavirus, the entire staff is working harder than ever. We thank them for their hard work, commitment, and most of all, kindness. Rest assured, your efforts do not go unnoticed. Together we will all get through this.