Murano’s Recipe for Resident Happiness: Employee Satisfaction

Jun 20, Alissa Sauer

Employee satisfaction plays a crucial role in creating a positive work environment and directly impacts the overall satisfaction of residents in senior housing communities. In a recent nationwide senior housing survey, Murano Senior Living outperformed both industry and company averages, highlighting its commitment to creating a culture of happiness and stability. Take a closer look at the key factors contributing to Murano’s high employee satisfaction and its profound impact on resident well-being.

A Great Culture and Happy Staff

One of the defining characteristics of Murano Senior Living is its exceptional culture, which fosters happiness among the staff. By creating an environment where employees feel valued, respected, and fulfilled, Murano has nurtured a strong sense of job satisfaction. This positive culture not only contributes to staff well-being but also enhances their ability to provide exceptional care and service to residents.

Stable Staffing and Low Turnover

Murano’s commitment to creating a supportive work environment is reflected in its stable staffing and low turnover rates. By prioritizing employee retention, the community ensures that residents can build meaningful relationships with consistent caregivers. This stability fosters trust, familiarity, and a sense of belonging among residents, ultimately leading to higher levels of satisfaction.

Staff Interactions as a Key Differentiator

Murano Senior Living stands out for its emphasis on meaningful staff interactions. The community recognizes the importance of building genuine connections with residents, promoting engagement, and fostering a sense of community. By prioritizing interpersonal relationships, Murano creates an environment that feels like home for its residents, and the positive impact of these interactions on resident satisfaction is evident.

Survey Results: A Testament to Employee Satisfaction

The nationwide senior housing survey revealed impressive statistics that underscore Murano’s commitment to employee satisfaction:

• 95% of employees stated, “I feel I make a difference here,” highlighting the sense of purpose and fulfillment they experience.
• 94% expressed pride in the accomplishments achieved as a team, reflecting a strong sense of achievement and camaraderie.
• 94% felt good about their contributions to the community, affirming the meaningful impact they have on residents’ lives.
• 92% acknowledged Murano as a physically safe workplace, highlighting the community’s dedication to providing a secure environment.
• 91% praised the welcoming atmosphere for new employees, fostering a sense of belonging from day one.
• 91% overall declared Murano as a great place to work, attesting to the high levels of satisfaction among the staff.

Quotes from the Survey: Voices of Murano Employees

The survey also captured the sentiments of Murano employees, offering a glimpse into their experiences:

• “I am fortunate to work/interact with people from many different countries/cultures/backgrounds and personality types.”
• “The environment provided is a creative and caring one. The management team is especially supportive and involved.”
• “The company stands by its values and culture. We live to ‘do the right thing’ every day – it’s not just a slogan.”
• “I have never encountered a workplace where the supervisors and executives have such faith in their staff. There is no surveillance or coercion, which ultimately enhances our productivity.”

The results of the nationwide senior housing survey speak volumes about the impact of employee happiness on resident satisfaction. By valuing our employees and nurturing a supportive work environment,  we have cultivated a community that thrives on genuine care, trust, and fulfillment. But don’t take our word for it! Come and see for yourself. Join the team at www.leisurcare.com/careers.